Cancellation Procedure

In line with Claims Management Regulations you, the Client, have the right to seek further advice or “shop around” for alternative means for pursuing a claim and may cancel an Agreement to Commence investigations without charge within 14 working days of the commencement of agreement, known as the “cooling off” period, without any financial penalty.

If you wish to cancel an Agreement to Commence investigation within the 14 day “cooling off” period please complete the Cancellation Request form or you can email us at the below address or send us a written letter via post to:

Springfield House
Telephone 0161 696 1501

Download Complaints Form

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